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Adidas Pharrell X Crazy BYM Cream White
Return
All purchases from Prior are final sale due to the limited nature of our products. We do not offer refunds or exchanges. This policy includes gift cards as well.
Cancellation of Order
Cancellation within processing the order will incur a 10% of the total value of the order restocking and administration fee.
Lost/Damaged Claim
Queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery.
Our Assurance of Authenticity
Authenticity guarantee
Our educated team of authenticators follow our in depth multi step verification procedure to ensure you can shop with Prior with complete confidence knowing every purchase is 100% verified authentic.
Christmas Cutoff
All orders from our New Zealand Facilities shipping cutoff is 19 December
Our Melbourne Warehouse will close for the year on 9 December. Shipping will re commence 3 January 2023
Cut off for ordering from this facility is 8 December 12PM.
Items being shipped from Melbourne can be identified at Checkout as “Ships from Melbourne” and or in the description of the product page
Please email support@priorstore.com for any enquires before making purchases
Post Christmas
We will continue to dispatch orders at reduced capacity due to public holidays. Please expect delays up to 2-3 business days during this time.
To New Zealand
Auckland Warehouse Stock
• From $9.99 via Express Shipping (NZ Post)
ETA 1-3 Working days
Click here to see if your address is in rural delivery area
Melbourne Warehouse Stock
• From $14.99 via DHL Express
To Australia
Melbourne Warehouse Stock
• From $5.99 via Express Shipping (AU Post)
ETA 1-4 Working days
Auckland Warehouse Stock
• From $19.99 via Standard Shipping (NZ Post)
ETA 3-10 Working days
Rest of the World
• From $39.99 via DHL ExpressETA 6 Working days
Handling
International Custom Duties
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.
If the customer refuses to pay import taxes, custom duties or any fees associated with the shipment, the customer must cover all expenses in the returning parcel. This includes initial delivery fees, returning delivery fees and any taxes, custom duties or fees associated with the shipment.
