SHIPPING & RETURN
SHIPPING
Christmas Cutoff
All orders from our New Zealand Facilities shipping cutoff is 19 December
Orders Shipping from Melbourne
Our Melbourne Warehouse will close for the year on 9 December. Shipping will re commence 3 January 2023
Cut off for ordering from this facility is 8 December 12PM.
Items being shipped from Melbourne can be identified at Checkout as “Ships from Melbourne” and or in the description of the product page
Please email support@priorstore.com for any enquires before making purchases
Post Christmas
We will continue to dispatch orders at reduced capacity due to public holidays. Please expect delays up to 2-3 business days during this time.
To NEW ZEALAND
AUCKLAND WAREHOUSE STOCK
• From $9.99 via Express Shipping (NZ Post)ETA 1-3 Working days
MELBOURNE WAREHOUSE STOCK
• From $14.99 via DHL
To Australia
MELBOURNE WAREHOUSE STOCK
• From $5.99 via Express Shipping (AU Post)
ETA 1-4 Working days
AUCKLAND WAREHOUSE STOCK
• From $19.99 via Standard Shipping (NZ Post)ETA 3-10 Working days
REST OF THE WORLD
• From $39.99 via DHL ExpressRETURN
Please note below items are void for return so please make your purchase carefully.
- Consignment item(s) (SKU starting with CCC or size variant with [C])
- Sale item(s)
Otherwise if for some reason you are not happy with your purchase you can return it to us within three days for a refund in store voucher.
For more information please visit our returns page
CANCELLATION OF ORDER
All consignment sales (SKU including CCC) are void from cancellation.
If your order is not applicable of above, cancellation within processing the order will incur a 10% of the total value of the order restocking and administration fee.