Privacy Policy

Prior Privacy Policy

Updated 12/10/2022 


The Prior Privacy Policy applies to the websites and applications where it appears. This Policy describes how Vintagevintage Ltd T/A Prior (or “Prior”) treats personal information on the websites where it is located. It also applies to the mobile websites, mobile applications, where applicable (websites and applications referred to as “site”).

This Privacy Policy describes how we collect, process, and share Personal Information in the context of our Services. This Privacy Policy does not cover the practices of companies we don’t own or control, or people we don’t manage. By using the Services, you acknowledge you have read and understood this Privacy Policy.

 

WE COLLECT INFORMATION FROM YOU AND ABOUT YOU

We collect your contact information. For example, when you create an account on our site we collect your full name and email address. We may also collect your information when you enter a promotion on our site.

We may collect payment information. For example, we may collect your credit card number, bank account information and billing information if you make a purchase. The third-party services provider we use to process credit card payments is Windcave Pxpay and the personal data that you provide relevant to payment and credit card processing is subject toWindcave Pxpay’s security and privacy policies, found here respectively: Windcave

We collect information you submit or post. We collect the information you post in a public space on our site. We also collect information when you contact us.

We collect demographic information. We may collect information like your t-shirt size, shoe size, gender and age. We may also collect your zip code. We may collect this when you contact us or enter a promotion.

We collect other information. If you use our site, we may collect information about the browser you’re using. We may also collect your computer’s IP address. We may look at what site you came from, or what site you visit when you leave us.

Connecting through Social Media. When you choose to enable or log in to the site via social media or social networking services, such as Facebook or Google, we collect certain personal information that you have provided to that social networking service. For example, when you log in with your Facebook credentials, we may collect personal information from your Facebook profile, such as your email address, profile picture, name, and friend list.

WE COLLECT INFORMATION IN DIFFERENT WAYS

We collect information directly from you. For example, if you sign up for emails, create an account, enter a promotion, or place an order. We also collect information if you contact us.

We collect information from you passively. We use tracking tools like local storage to store information about your session. We collect information about users over time when you use this website. We may have third parties collect personal information this way.

We get information about you from third parties. For example, our business partners may give us information about you. Social media platforms may also give us information about you.

We combine information. For example, we may combine information that we get from a third party with information we already have.

WE USE INFORMATION AS DISCLOSED TO YOU AND AS DESCRIBED HERE

We use information to respond to your requests or questions. For example, we might use your information to respond to your customer feedback. We may use your information to assist you in fulfilling your purchases with a seller/buyer or enter you in a promotion.

We use information to improve our products and services. We may use your information to make our website and products better. We may use your information to customize your experience with us.

We use information for security purposes. We may use information to protect our company, our users, and our websites.

We use information for marketing purposes. For example, we might provide you with information about new products and special offers (with your express consent only if required by applicable law). We might tell you about new features or updates. These may be third party offers or products we think you may find interesting. If you register with us, we’ll enrol you in our site email updates. To manage this, read the choices section below. We use information to communicate with you about your account or our relationship. We may contact you about your account or feedback. We might also contact you about this Privacy Policy or our site Terms.

WE MAY SHARE INFORMATION WITH THIRD PARTIES

We will share information within the Prior family of companies.

We will share information with third parties who perform services on our behalf. For example, we share information with vendors who send emails for us. We may also share information with companies that operate our websites, run a promotion, or fulfil purchases.

We may share information with our business partners. For example, we will share information with third parties who co-sponsor a promotion. These partners may send you information about events and products by mail or email.

We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency, investigatory body, or a similar authority, requests. We may share information when we are investigating potential fraud. This may include fraud we think has happened during a campaign or promotion. Or we may share your information if you are the winner of a campaign or other contest with anyone who may or may not request a winner’s list.

We may share information with any successor to all or part of our business. For example, if all or part of our business was sold or merged we may give our customer list as part of that transaction.

We may share your information like name, email and purchase info to Payment Methods providers that you select while checking out. Usage of your data by the Payment Providers will be subject to their own privacy policies. You may find more information about them during checkout.

We may share your information like name, email and account info to Banks or Payout Methods providers depending on your region to send payout for your completed sales.

We may share information for other reasons we may describe to you from time to time.

YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, email us at support@priorstore.com or follow the instructions in any promotional message you get from us to unsubscribe. We will process any opt-out requests in accordance with applicable law. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include communications in response to your offer, list, purchase, sale, requests or questions.

You can control local storage. To learn how to manage how we – and our vendors – use local storage and other tracking tools, please clickhttps://www.w3.org/TR/webstorage/.

YOUR NEW ZEALAND PRIVACY RIGHTS

If you reside in New Zealand, you have the right to ask us if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email, or write to us at the address listed below. Indicate in your letter that you are a New Zealand resident making a “Privacy Rights” inquiry.

THIS WEBSITE IS NOT INTENDED FOR CHILDREN

Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 16 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 16 has given us information, you can email us. You can also write to us at the address listed at the end of this policy.

WE USE STANDARD SECURITY MEASURES

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Services, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Services; any transmission is at your own risk. Once we have received your Personal Information, we will implement appropriate technical and organizational measures to protect it from unauthorized access, loss, destruction or alteration. We encourage you to use caution when using the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices as described in this Policy. We also keep information as otherwise required by law.

WE STORE INFORMATION GLOBALLY

Information we maintain is stored using leading cloud providers globally to cater our global audience. We may transfer your Personal Information to the United States and other countries that may not have the same data protection laws as the country in which you initially provided the information for purposes such as storage and processing of data, fulfilling your requests, and operating our Services.
This site is subject to New Zealand laws, which may not afford the same level of protection as those in your country.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We delete your Personal Information or keep it in a form that does not identify you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the nature and length of our relationship with you, possible re-enrolment with our Services, the impact on our ability to provide you with certain features of our Services if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our Services. You cannot be identified from aggregate information retained or used for these purposes.

WE MAY LINK TO OTHER WEBSITES WE DON’T CONTROL

If you click on a third-party link, you will be taken to platforms we do not control. This policy does not apply to the privacy practices of that website. Read other companies’ privacy policies carefully. We are not responsible for these third parties.

Our site may also serve third party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Privacy Policy, we will notify you as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

RETURN

Please note below items are void for return so please make your purchase carefully.

  • Consignment item(s) (SKU starting with CCC or size variant with [C])
  • Sale item(s)

Otherwise if for some reason you are not happy with your purchase you can return it to us within three days for a refund in store voucher.

For more information please visit our returns page

CANCELLATION OF ORDER

All consignment sales (SKU including CCC) are void from cancellation.

If your order is not applicable of above, cancellation within processing the order will incur a 8% of the total value of the order restocking and administration fee.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our privacy department at support@priorstore.com.